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Kayako
The integration allows to process messages from messaging apps and social networks directly in Kayako Inbox interface. Each message request gets converted into a "Conversation".
Blinger.io acts solely as "transport" role, which delivers messages from users to Kayako interface. The set up of message processing is performed in Kayako interface, Blinger.io doesn't influence the standard business process of the helpdesk in any way.



Last modified 4yr ago