Help-Center
Terms of servicePricing
English
English
  • About Blinger.io
  • Quick launch
  • Customer cases
  • Documentation
    • Definitions
    • Sign up and Login
    • Tab: Apps
      • Adding accounts
        • Facebook
        • WhatsApp
        • Telegram
        • Viber
        • Twitter
        • WeChat
        • Vkontakte
        • Odnoklassniki
        • Skype
        • Line
        • Email
        • LiveChat
        • Custom app
      • Tagging accounts
      • Assigning channel to a group
    • Tab: Integrations
      • Freshchat
      • Freshdesk
      • Zendesk
      • Intercom
      • Salesforce
      • Kayako
      • BPM'online
      • Slack
      • Iframe
    • Tab: Conversations
    • Tab: Widget
    • Tab: Operators
      • Manage operators
      • Manage operator groups
      • Manage roles
      • Distribution by keywords
    • Tab: Analytics
      • Tags
      • Clients
      • Agents
      • Conversations
    • Tab: Settings
      • Subtab: General
      • Subtab: Autoresponder
      • Subtab: Auto assign messages
      • Subtab: Topics of conversations
      • Subtab: Advanced
    • New message notifications
    • Webhooks
    • Widget API (beta version)
      • Conversation
      • Agent
      • Webhook
      • API Token
    • API
      • API Token
      • Conversation
      • Operator
      • User
  • FAQ
    • Frequently asked questions
      • About functions
        • Autoresponder
        • Assign channels to groups
      • About intergrations
        • Viber
        • Telegram
        • Freshdesk
        • Zendesk
        • WhatsApp
    • Widget
  • Releases
    • Changelog
Powered by GitBook
On this page
  • General information
  • How to set up the integration with Kayako?
  • Step 1. Got to Integrations tab and click on "Add Integration" in front of Kayako
  • Step 2. Log in to your Kayako account and copy the subdomain of the account
  • Step 3. Go back to Blinger.io, enter the e-mail address and Kayako admin-account password, paste the copies subdomain and click on "Add Kayako Integration"

Was this helpful?

  1. Documentation
  2. Tab: Integrations

Kayako

PreviousSalesforceNextBPM'online

Last updated 5 years ago

Was this helpful?

General information

The integration allows to process messages from messaging apps and social networks directly in Kayako Inbox interface. Each message request gets converted into a "Conversation".

Blinger.io acts solely as "transport" role, which delivers messages from users to Kayako interface. The set up of message processing is performed in Kayako interface, Blinger.io doesn't influence the standard business process of the helpdesk in any way.

How to set up the integration with Kayako?

Step 1. Got to Integrations tab and click on "Add Integration" in front of Kayako

Step 2. Log in to your Kayako account and copy the subdomain of the account

Step 3. Go back to Blinger.io, enter the e-mail address and Kayako admin-account password, paste the copies subdomain and click on "Add Kayako Integration"

The integration is completed!