> For the complete documentation index, see [llms.txt](https://help.blinger.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.blinger.io/documentation/integrations/zendesk.md).

# Zendesk

## General information

The integration allows to process messages from messaging apps and social networks directly in interface **Zendesk Support**. Each message request gets converted into a "Ticket". 

{% embed url="<https://www.youtube.com/watch?v=m2vIanMPl5w&t=7s>" %}

{% hint style="info" %}
Blinger.io acts solely as "transport" role, which delivers messages from users to Zendesk Support interface. The set up of message processing is performed in Zendesk Support interface, Blinger.io doesn't influence the standard business process of the helpdesk in any way.
{% endhint %}

## Set up the integration with Zendesk?

### Step 1. Browse to Integrations tab and click on "Add Integration" in front of Zendesk

![](/files/-Lm9zAL-PbGiH3QjVQZE)

### Step 2. Log in to your Zendesk account, select "Settings", "Account" section and copy the value of the field "Subdomain"

![](/files/-LmiMGxus8AnB361Nmpd)

### Step 3. Go to Blinger.io, paste the Subdomain and click on "Add Zendesk Integration"

![](/files/-Lm9zXb_DvOLaf3xpgHU)

{% hint style="success" %}

### **The integration is completed!**

{% endhint %}


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