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Tab: Apps
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Tab: Conversations
Tab: Widget
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Tab: Settings
Subtab: General
Subtab: Autoresponder
Subtab: Auto assign messages
Subtab: Topics of conversations
Subtab: Advanced
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Subtab: Auto assign messages

General information

This setting is necessary only in 2 cases:

  • if you need to assign channels to specific groups (How to do it?)

  • if you need to configure the conversation distribution by keywords

In other cases this function isn't used!

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Last updated 1 year ago