> For the complete documentation index, see [llms.txt](https://help.blinger.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.blinger.io/russian/opisanie-raboty/settings/vkladka-temy-dialogov.md).

# Вкладка: Темы диалогов

## Общая информация

Функция позволяет фиксировать темы, по которым обращаются клиенты. Далее, эта информация аккумулируется в разделе "Аналитика" для последующего изучения. 

![](/files/-LnXZAUDSlM591HDq68k)

## Настроить темы диалогов? 

### Шаг 1. Перейти в "Настройки"

![](/files/-LnXPsNgI1nnTveeuG_4)

### Шаг 2. Открыть на вкладку "Темы диалогов"

![](/files/-LnXXb0TL8u7mP3R0ok8)

### Шаг 3. Добавить необходимые темы 

После ввода в поле для указания тематики нужно нажимать "Добавить"

![](/files/-LnXYkIZTRQ0Vb3s8hc5)

{% hint style="warning" %}
Если настроены темы диалогов, то чтобы закрыть обращение с клиентом, необходимо сначала выбрать тему и потом можно нажать "В закрытые"
{% endhint %}

![](/files/-LnXZz1rCYZnSYwHyKkX)


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