# Manage operators

## **General information**

Operators are involved in answering clients’ questions in Blinger.io interface. Their authority can be expanded with role permissions.

Initially, only super-admin can have the access to all of the settings

## **How to add operators?**

### **Step 1 Open tab Operators and press the button “Invite new operator”**

![](https://2982933755-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LB1W87r5cFc0hgB5qdy%2F-LmJx5ST6jTtikSBWtCC%2F-LmKCUX8HPmTJni8DCNW%2Fimage.png?alt=media\&token=5ef6dc18-e3d4-4d45-b8f5-a5a36e30a80e)

### **Step 2. Specify the details of the operator(s) whom you plan to invite**

#### **Option 1. Single invitation**

![](https://2982933755-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LB1W87r5cFc0hgB5qdy%2F-LmJx5ST6jTtikSBWtCC%2F-LmKF_OLFVrG_irD11Ye%2Fimage.png?alt=media\&token=b0795042-e685-41fa-9912-542b0130dfea)

Steps:

1. In field “User email” - write down the email of operator whom you plan to add
2. In field “Operator groups” - choose the group to which you plan to add the operator
3. Press “Send invitation to email”

{% hint style="warning" %}
If there is no groups - choose the group Default (automatically created group when the super-admin register the account)
{% endhint %}

#### **Option 2. Bulk invitation**

![](https://2982933755-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LB1W87r5cFc0hgB5qdy%2F-LmJx5ST6jTtikSBWtCC%2F-LmKGEAneHaCQVH4o50Z%2Fimage.png?alt=media\&token=3eb034eb-131d-4be2-90dc-55ce1e4b12aa)

Steps:

1. Write down the list of operators’ email addresses (.csv)
2. Upload this file
3. In field “Operator groups” - choose the group to which you plan to add the operators
4. Press “Send invitation to email”

{% hint style="warning" %}
After sending the invitation, the letter will be sent to the specified email addresses to complete registration in Blinger.io&#x20;
{% endhint %}

![](https://2982933755-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LB1W87r5cFc0hgB5qdy%2F-LmJx5ST6jTtikSBWtCC%2F-LmKHgPpMxZxDlXPjC6Q%2Fimage.png?alt=media\&token=657f87f2-46fc-48e9-af11-c0755c95bf3a)

### **Step 3**. **Track operator registration status**

You can track the status of operator registration in the Operators section. If the operator has completed registration, there will be the status "Active" - otherwise "Not registered".

![](https://2982933755-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LB1W87r5cFc0hgB5qdy%2F-LmKIPFLrEx2M6uiYPO0%2F-LmKJE1XamRr1HskmOQr%2Fimage.png?alt=media\&token=8d4f08e8-1b90-4b37-93c9-68d448f707eb)

## **How to delete agents?**

![](https://2982933755-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LB1W87r5cFc0hgB5qdy%2F-LmPrDaIhvo-k_LOW0-r%2F-LmPrkywjk_TNlqzL2Z2%2Fimage.png?alt=media\&token=e4db4bf9-dc24-4317-b7b1-7c6d34b9dd61)

To remove an operator, you need to go to the tab Operators, first click "Deactivate" and then "Delete".<br>

\ <br>
