Conversation

Assign Agent

POST https://widget.blinger.io/api/external/v1/conversation/:id/assign-agent

Path Parameters

Name	Type	Description
id	string	ID of the conversation.

Headers

Name	Type	Description
Authorization	string	Authorization token.

Request Body

Name	Type	Description
agentId	string	ID of the agent.

200 Cake successfully retrieved.

{
    "status": 200,
    "data": {
        "id": "e1d247c8-5cd8-4f93-b9d7-15fd3259ac22",
        "assignedAgent": {
            "id": "c671d030-584e-4422-8710-9215c04b6a64",
            "serviceUserId": "12345",
            "name": "Vadim Belorusov",
            "status": "online",
            "avatar": {
                "id": "76d94b6b-a45c-4d62-8010-bd2f52d8c846",
                "type": "image",
                "meta": {
                    "width": 400,
                    "height": 400
                },
                "info": {
                    "ext": "jpeg",
                    "name": "5d1db8373db3a",
                    "path": "/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                    "size": 5106,
                    "mimeType": "image/jpeg"
                },
                "url": {
                    "120x120": "http://static.widget.blinger.io/120x120/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                    "520x400": "http://static.widget.blinger.io/520x400/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                    "default": "http://static.widget.blinger.io/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg"
                },
                "createdAt": 1562198400,
                "updatedAt": 1562198400
            },
            "active": true,
            "createdAt": 1562228791,
            "updatedAt": 1562228791
        },
        "locked": false,
        "createdAt": 1562228238,
        "updatedAt": 1562241579
    }
}

Send Text Message

POST https://widget.blinger.io/api/external/v1/conversation/:id/send-text-message

Path Parameters

Name	Type	Description
id	string	ID of the conversation.

Headers

Name	Type	Description
Authorization	string	Authorization token.

Request Body

Name	Type	Description
uuid	string	Unique generated ID of the message.
text	string	Simple text message.

200

{
    "status": 200,
    "data": {
        "id": "554f11c1-ec1e-4fdb-9953-bfad33013f58",
        "status": "delivered",
        "type": "text",
        "body": "Hello",
        "file": null,
        "review": null,
        "bot": null,
        "agent": null,
        "endUser": {
            "id": "3132ad01-1d3c-4d14-ad05-19ae73c07556",
            "websocketToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiIzMTMyYWQwMS0xZDNjLTRkMTQtYWQwNS0xOWFlNzNjMDc1NTYifQ.cjKtgNraxCceKS-44SLH1SrKGsksvPgzlTX523C7lPw",
            "createdAt": 1562228238,
            "updatedAt": 1562228238
        },
        "microseconds": 1562242173465326,
        "createdAt": 1562242173,
        "updatedAt": 1562242173
    }
}

Send File Message

POST https://widget.blinger.io/api/external/v1/conversation/:id/send-file-message

Path Parameters

Name	Type	Description
id	string	ID of the conversation.

Headers

Name	Type	Description
Authorization	string	Authorization token.

Request Body

Name	Type	Description
file	string	Url of the file.
uuid	string	Unique generated ID of the message

200

{
    "status": 200,
    "data": {
        "id": "b01f7d2f-7003-4cc2-9a95-ac20d6374358",
        "status": "delivered",
        "type": "file",
        "body": null,
        "file": {
            "id": "6350e4fa-7b69-4f6b-b24e-228a05d62c21",
            "type": "image",
            "meta": {
                "width": 1920,
                "height": 1080
            },
            "info": {
                "name": "phpanbHIN",
                "ext": "png",
                "mimeType": "image/png",
                "size": 327743,
                "path": "/c2/9b/f1/734b2fce15c08f9ddae842c2daae809d1362e3d98ead08c26678f0707a776b72.png"
            },
            "url": {
                "120x120": "http://static.widget.blinger.io/120x120/c2/9b/f1/734b2fce15c08f9ddae842c2daae809d1362e3d98ead08c26678f0707a776b72.png",
                "520x400": "http://static.widget.blinger.io/520x400/c2/9b/f1/734b2fce15c08f9ddae842c2daae809d1362e3d98ead08c26678f0707a776b72.png",
                "default": "http://static.widget.blinger.io/c2/9b/f1/734b2fce15c08f9ddae842c2daae809d1362e3d98ead08c26678f0707a776b72.png"
            },
            "createdAt": 1562242573,
            "updatedAt": 1562242573
        },
        "review": null,
        "bot": null,
        "agent": null,
        "endUser": {
            "id": "3132ad01-1d3c-4d14-ad05-19ae73c07556",
            "websocketToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiIzMTMyYWQwMS0xZDNjLTRkMTQtYWQwNS0xOWFlNzNjMDc1NTYifQ.cjKtgNraxCceKS-44SLH1SrKGsksvPgzlTX523C7lPw",
            "createdAt": 1562228238,
            "updatedAt": 1562228238
        },
        "microseconds": 1562242573548953,
        "createdAt": 1562242573,
        "updatedAt": 1562242573
    }
}

Request Review

POST https://widget.blinger.io/api/external/v1/conversation/:id/request-review

Path Parameters

Name	Type	Description
id	string	ID of the conversation

Headers

Name	Type	Description
Authorization	string	Authorization token.

200

{
    "status": 200,
    "data": {
        "id": "b2737f3a-eaee-4271-b705-2bc9bb951ca1",
        "status": "delivered",
        "type": "review",
        "body": null,
        "file": null,
        "review": {
            "id": "6bc1f3b9-c972-400d-b5cd-1ca4e2d9a8fc",
            "agent": {
                "id": "c671d030-584e-4422-8710-9215c04b6a64",
                "serviceUserId": "12345",
                "name": "Vadim Belorusov",
                "status": "online",
                "avatar": {
                    "id": "76d94b6b-a45c-4d62-8010-bd2f52d8c846",
                    "type": "image",
                    "meta": {
                        "width": 400,
                        "height": 400
                    },
                    "info": {
                        "ext": "jpeg",
                        "name": "5d1db8373db3a",
                        "path": "/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                        "size": 5106,
                        "mimeType": "image/jpeg"
                    },
                    "url": {
                        "120x120": "http://static.widget.blinger.io/120x120/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                        "520x400": "http://static.widget.blinger.io/520x400/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                        "default": "http://static.widget.blinger.io/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg"
                    },
                    "createdAt": 1562198400,
                    "updatedAt": 1562198400
                },
                "active": true,
                "createdAt": 1562228791,
                "updatedAt": 1562228791
            },
            "endUser": {
                "id": "3132ad01-1d3c-4d14-ad05-19ae73c07556",
                "websocketToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiIzMTMyYWQwMS0xZDNjLTRkMTQtYWQwNS0xOWFlNzNjMDc1NTYifQ.cjKtgNraxCceKS-44SLH1SrKGsksvPgzlTX523C7lPw",
                "createdAt": 1562228238,
                "updatedAt": 1562228238
            },
            "mark": 0,
            "confirmed": false,
            "text": "",
            "createdAt": 1562242470,
            "updatedAt": 1562242470
        },
        "bot": {
            "id": "ad92f7ab-388f-4e86-a20a-4425885bfa40",
            "name": "Blinger bot",
            "createdAt": 1562228206,
            "updatedAt": 1562228206
        },
        "agent": null,
        "endUser": null,
        "microseconds": 1562242470285931,
        "createdAt": 1562242470,
        "updatedAt": 1562242470
    }
}