# Conversation

\
Assign Agent
------------

<mark style="color:green;">`POST`</mark> `https://widget.blinger.io/api/external/v1/conversation/:id/assign-agent`

#### Path Parameters

| Name | Type   | Description             |
| ---- | ------ | ----------------------- |
| id   | string | ID of the conversation. |

#### Headers

| Name          | Type   | Description          |
| ------------- | ------ | -------------------- |
| Authorization | string | Authorization token. |

#### Request Body

| Name    | Type   | Description      |
| ------- | ------ | ---------------- |
| agentId | string | ID of the agent. |

{% tabs %}
{% tab title="200 Cake successfully retrieved." %}

```javascript
{
    "status": 200,
    "data": {
        "id": "e1d247c8-5cd8-4f93-b9d7-15fd3259ac22",
        "assignedAgent": {
            "id": "c671d030-584e-4422-8710-9215c04b6a64",
            "serviceUserId": "12345",
            "name": "Vadim Belorusov",
            "status": "online",
            "avatar": {
                "id": "76d94b6b-a45c-4d62-8010-bd2f52d8c846",
                "type": "image",
                "meta": {
                    "width": 400,
                    "height": 400
                },
                "info": {
                    "ext": "jpeg",
                    "name": "5d1db8373db3a",
                    "path": "/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                    "size": 5106,
                    "mimeType": "image/jpeg"
                },
                "url": {
                    "120x120": "http://static.widget.blinger.io/120x120/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                    "520x400": "http://static.widget.blinger.io/520x400/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                    "default": "http://static.widget.blinger.io/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg"
                },
                "createdAt": 1562198400,
                "updatedAt": 1562198400
            },
            "active": true,
            "createdAt": 1562228791,
            "updatedAt": 1562228791
        },
        "locked": false,
        "createdAt": 1562228238,
        "updatedAt": 1562241579
    }
}
```

{% endtab %}
{% endtabs %}

## Send Text Message

<mark style="color:green;">`POST`</mark> `https://widget.blinger.io/api/external/v1/conversation/:id/send-text-message`

#### Path Parameters

| Name | Type   | Description             |
| ---- | ------ | ----------------------- |
| id   | string | ID of the conversation. |

#### Headers

| Name          | Type   | Description          |
| ------------- | ------ | -------------------- |
| Authorization | string | Authorization token. |

#### Request Body

| Name | Type   | Description                         |
| ---- | ------ | ----------------------------------- |
| uuid | string | Unique generated ID of the message. |
| text | string | Simple text message.                |

{% tabs %}
{% tab title="200 " %}

```javascript
{
    "status": 200,
    "data": {
        "id": "554f11c1-ec1e-4fdb-9953-bfad33013f58",
        "status": "delivered",
        "type": "text",
        "body": "Hello",
        "file": null,
        "review": null,
        "bot": null,
        "agent": null,
        "endUser": {
            "id": "3132ad01-1d3c-4d14-ad05-19ae73c07556",
            "websocketToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiIzMTMyYWQwMS0xZDNjLTRkMTQtYWQwNS0xOWFlNzNjMDc1NTYifQ.cjKtgNraxCceKS-44SLH1SrKGsksvPgzlTX523C7lPw",
            "createdAt": 1562228238,
            "updatedAt": 1562228238
        },
        "microseconds": 1562242173465326,
        "createdAt": 1562242173,
        "updatedAt": 1562242173
    }
}
```

{% endtab %}
{% endtabs %}

## Send File Message

<mark style="color:green;">`POST`</mark> `https://widget.blinger.io/api/external/v1/conversation/:id/send-file-message`

#### Path Parameters

| Name | Type   | Description             |
| ---- | ------ | ----------------------- |
| id   | string | ID of the conversation. |

#### Headers

| Name          | Type   | Description          |
| ------------- | ------ | -------------------- |
| Authorization | string | Authorization token. |

#### Request Body

| Name | Type   | Description                        |
| ---- | ------ | ---------------------------------- |
| file | string | Url of the file.                   |
| uuid | string | Unique generated ID of the message |

{% tabs %}
{% tab title="200 " %}

```javascript
{
    "status": 200,
    "data": {
        "id": "b01f7d2f-7003-4cc2-9a95-ac20d6374358",
        "status": "delivered",
        "type": "file",
        "body": null,
        "file": {
            "id": "6350e4fa-7b69-4f6b-b24e-228a05d62c21",
            "type": "image",
            "meta": {
                "width": 1920,
                "height": 1080
            },
            "info": {
                "name": "phpanbHIN",
                "ext": "png",
                "mimeType": "image/png",
                "size": 327743,
                "path": "/c2/9b/f1/734b2fce15c08f9ddae842c2daae809d1362e3d98ead08c26678f0707a776b72.png"
            },
            "url": {
                "120x120": "http://static.widget.blinger.io/120x120/c2/9b/f1/734b2fce15c08f9ddae842c2daae809d1362e3d98ead08c26678f0707a776b72.png",
                "520x400": "http://static.widget.blinger.io/520x400/c2/9b/f1/734b2fce15c08f9ddae842c2daae809d1362e3d98ead08c26678f0707a776b72.png",
                "default": "http://static.widget.blinger.io/c2/9b/f1/734b2fce15c08f9ddae842c2daae809d1362e3d98ead08c26678f0707a776b72.png"
            },
            "createdAt": 1562242573,
            "updatedAt": 1562242573
        },
        "review": null,
        "bot": null,
        "agent": null,
        "endUser": {
            "id": "3132ad01-1d3c-4d14-ad05-19ae73c07556",
            "websocketToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiIzMTMyYWQwMS0xZDNjLTRkMTQtYWQwNS0xOWFlNzNjMDc1NTYifQ.cjKtgNraxCceKS-44SLH1SrKGsksvPgzlTX523C7lPw",
            "createdAt": 1562228238,
            "updatedAt": 1562228238
        },
        "microseconds": 1562242573548953,
        "createdAt": 1562242573,
        "updatedAt": 1562242573
    }
}
```

{% endtab %}
{% endtabs %}

## Request Review

<mark style="color:green;">`POST`</mark> `https://widget.blinger.io/api/external/v1/conversation/:id/request-review`

#### Path Parameters

| Name | Type   | Description            |
| ---- | ------ | ---------------------- |
| id   | string | ID of the conversation |

#### Headers

| Name          | Type   | Description          |
| ------------- | ------ | -------------------- |
| Authorization | string | Authorization token. |

{% tabs %}
{% tab title="200 " %}

```javascript
{
    "status": 200,
    "data": {
        "id": "b2737f3a-eaee-4271-b705-2bc9bb951ca1",
        "status": "delivered",
        "type": "review",
        "body": null,
        "file": null,
        "review": {
            "id": "6bc1f3b9-c972-400d-b5cd-1ca4e2d9a8fc",
            "agent": {
                "id": "c671d030-584e-4422-8710-9215c04b6a64",
                "serviceUserId": "12345",
                "name": "Vadim Belorusov",
                "status": "online",
                "avatar": {
                    "id": "76d94b6b-a45c-4d62-8010-bd2f52d8c846",
                    "type": "image",
                    "meta": {
                        "width": 400,
                        "height": 400
                    },
                    "info": {
                        "ext": "jpeg",
                        "name": "5d1db8373db3a",
                        "path": "/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                        "size": 5106,
                        "mimeType": "image/jpeg"
                    },
                    "url": {
                        "120x120": "http://static.widget.blinger.io/120x120/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                        "520x400": "http://static.widget.blinger.io/520x400/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg",
                        "default": "http://static.widget.blinger.io/c2/b1/62/be16b35869e9491a6761c013cbae7548f23b17abb225eaa82efd214264779825.jpeg"
                    },
                    "createdAt": 1562198400,
                    "updatedAt": 1562198400
                },
                "active": true,
                "createdAt": 1562228791,
                "updatedAt": 1562228791
            },
            "endUser": {
                "id": "3132ad01-1d3c-4d14-ad05-19ae73c07556",
                "websocketToken": "eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiIzMTMyYWQwMS0xZDNjLTRkMTQtYWQwNS0xOWFlNzNjMDc1NTYifQ.cjKtgNraxCceKS-44SLH1SrKGsksvPgzlTX523C7lPw",
                "createdAt": 1562228238,
                "updatedAt": 1562228238
            },
            "mark": 0,
            "confirmed": false,
            "text": "",
            "createdAt": 1562242470,
            "updatedAt": 1562242470
        },
        "bot": {
            "id": "ad92f7ab-388f-4e86-a20a-4425885bfa40",
            "name": "Blinger bot",
            "createdAt": 1562228206,
            "updatedAt": 1562228206
        },
        "agent": null,
        "endUser": null,
        "microseconds": 1562242470285931,
        "createdAt": 1562242470,
        "updatedAt": 1562242470
    }
}
```

{% endtab %}
{% endtabs %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.blinger.io/documentation/widget-api/conversation.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.