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Autoresponder
Assign channels to groups
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Assign channels to groups
How to configure this function?
Click here
Is it possible to assign the channel to a particular agent?
Yes, it can be done.
The operator must be allocated to a separate group and a specific channel should be assigned to a group.
What will happen to the messages reassigned to another agent group, if “assign closed conversations to chosen groups”?
All new messages will be seen in the agent group, which a customer was assigned to
.
Still have questions?
Please
,
contact Blinger customer support
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How to configure this function?
Is it possible to assign the channel to a particular agent?
What will happen to the messages reassigned to another agent group, if “assign closed conversations to chosen groups”?