> For the complete documentation index, see [llms.txt](https://help.blinger.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.blinger.io/faq-1/faq/about-functions/assign-channels-to-groups.md).

# Assign channels to groups

## **How to configure this function?**

Click here

## **Is it possible to assign the channel to a particular agent?**

Yes, it can be done. The operator must be allocated to a separate group and a specific channel  should be assigned to a group. 

## **What will happen to the messages reassigned to another agent group, if “assign closed conversations to chosen groups”?**

All new messages will be seen in the agent group, which a customer was assigned to**.**

{% hint style="info" %}

## **Still have questions?**

Please**,** contact Blinger customer support
{% endhint %}

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